From the initial contact I had with the office it was a wonderful experience. The staff member I spoke with had already had my procedure and was happy to share her experience. She was friendly and easy to relate to. I felt well informed after the phone call to schedule the consultation. They were able to get me into the office quicly and at a time that worked with my schedule. The office was beautiful and serene. The women at the desk were friendly and professional. I was seen quickly and the doctor took his time to answer all my questions. I decided to book my surgery that day and his staff was so helpful and friendly. I was able to get in right away for the surgery. I am afraid of needles and the staff was so understanding to my issues without being judgemental or making me feel silly. The procedure was completed quickly and without any issues. Recovery has been great. I have had follow up appointments and have been treated as kindly as I was at my initial consultation. I am so thankful for Dr. Chiaramonte and the staff for making a situation I was very nervous about a great experience.